Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information on lokfluence.ai.
Last updated: January 28, 2025
Introduction
Welcome to lokfluence.ai ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform at lokfluence.ai, including any other media form, media channel, mobile website, or mobile application related or connected thereto.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our platform. We reserve the right to make changes to this Privacy Policy at any time and for any reason.
Information We Collect
We collect information you provide directly to us, such as when you create an account, complete your profile, apply to campaigns, or contact us for support. This includes:
- Personal identification information (name, email address, phone number)
- Profile information (bio, social media handles, content niche, location)
- Social media data (follower counts, engagement rates, audience demographics from connected accounts)
- Payment information (bank account details for creator payouts, processed securely via Razorpay)
- Campaign and collaboration data (applications, deliverables, messages)
- Usage data (pages visited, features used, device and browser information)
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Lokfluence platform
- Match creators with suitable brand campaigns using our AI system
- Process payments and payouts securely
- Send you important account and campaign notifications
- Provide customer support
- Comply with legal obligations
- Prevent fraud and ensure platform security
Data Sharing
We do not sell your personal data to third parties. We may share your information with:
- Brands (when you apply to their campaigns, they can view your public profile and portfolio)
- Payment processors (Razorpay) to facilitate secure transactions
- Service providers who assist in operating our platform under strict confidentiality
- Law enforcement when required by law
Data Security
We implement industry-standard security measures including encryption in transit (HTTPS), secure cookie handling, bcrypt password hashing, and regular security audits to protect your personal information.
Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@lokfluence.ai. For Facebook-connected accounts, see our Data Deletion Instructions.
Cookies
We use cookies to maintain your login session and improve your experience. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.
Contact Us
If you have questions about this Privacy Policy, please contact us at info@lokfluence.ai or call +91 8006959646.